Shipping
Our warehouse is only open on business days which are Monday through Friday excluding holidays. Orders are only processed on business days. For example, if you place an order at 7PM on Friday night it will not be processed until Monday. In addition, the shipping carriers do not deliver on the weekends.In the rare case of an item being out of stock when you order it we only ship complete orders unless you specifically ask us to back order an item. This means that the order will be held until all of the items are available unless you contact us. We only ship UPS and the packages are insured. PO Boxes and APO/FPO must ship by US Mail and are NOT insured (meaning we do not credit for lost or damaged US Mail packages). No packages are sent requiring a signature unless you specifically request it (the carriers charge for this service). Tracking numbers and shipping charges are automatically emailed to you at the end of the shipping day.
International packages can be shipped by FedEx or US Airmail. We do not credit for packages seized or rejected by customs authorities. We prefer to not send anything to the Middle East, South Asia, Africa, South America or Eastern Europe (basically anywhere but Canada and Western Europe). Nearly 100% of the orders are fraudulent. The customer is responsible for any duties or taxes that are due when the package arrives.
